Max Reservations, Inc.

PRODUCT UPDATES: 2023

Stay on top of our new features, capabilities, design improvements, and more.

4TH QUARTER 2023

🚀  New! OTA channel integration


Our new channel manager integration helps you grow your reach and prevent double-bookings by seamlessly synchronizing your pricing and availability with top OTA booking channels such as Airbnb and Booking.com – as well as automating your personalized emails for the channels that allow it!

  • Enhanced room types structure to empower vacation rental listings

    Especially beneficial for short-term rental market, room types now include settings such as license numbers and individual addresses.

  • Enhanced system notifications to be multi-select

    By adding a new multi-select option, you can now manage your system notifications in batch

  • Improved .csv data export functionality

    Improved the data export functionality for folio items search criteria

  • Improved email template merge tag format for receipts

    Improved email template merge tag format to better display payments received on a receipt

  • Minor improvements and bug fixes

    Minor improvements and bug fixes.

3RD QUARTER 2023

  • Added ability to set a different amount for Adult or Child extra guest fee

    When adding an extra guest fee for your reservations, you now have the ability to specify a different amount based on the Adult or Child guest type.

  • Added a reservation’s Source as a multi-select searchable field

    You can now multi-search reservations in your Confirmations Log based on their source such as your website or integrated channels.

  • Added a reservation’s Status as a searchable field in Manage Reservations

    You can now search reservations based on their status of Active, Canceled, Checked In, and Checked Out.

  • Minor improvements and bug fixes

    Minor improvements and bug fixes.

2ND QUARTER 2023

  • Added image and signature components on Document form types

    You can now include images and signatures to the Document form type. This can be used to send your guests a custom contract-binding form such as Terms and Conditions or Rental Agreement for your property.

  • Added ability to set a start date to base prices of room types

    You can now set a start date for your room type’s base price, and store multiple base prices at a time.

  • Added ability to undo a check-in or no-show status on a reservation

    We listened to your feedback! You can now undo a check-in or a no-show status on a reservation. This is especially helpful in times when you may have missed a check-in until the next day or you may have preemptively checked in a guest before realizing a later date change was needed.

  • Enhanced the way amenities are set up in room types

    To better sync with external booking channels, amenities are now grouped in like categories.

  • Added ability to manually disable emails when changing or cancelling a reservation

    For times when the reservation data may not be final, you can now disable automated emails from being sent at the time of changing or cancelling a reservation. You can manually send an email from your template library later once you have finalized the reservation’s details.

  • 🚀 Added ability to reassign individual customers from group reservations

    Especially useful for group reservations, you can now reassign the customer from an existing single or group reservation to its own reservation with new customer details.

  • Minor improvements and bug fixes

    Minor improvements and bug fixes.

1ST QUARTER 2023

🚀  New! Door lock integration


Big news! With the new RemoteLock integration, you can now automatically set and send your door lock codes for each reservation to your guests by email or txt message. An active RemoteLock account is required to enable this feature, ask your Max account representative for more information!

  • Added ability to capture a guest’s address at time of booking

    You can now add a field to collect a guest’s address at time of booking. You can also optionally set it to be required if you choose to not allow a booking to proceed without this information.

  • Added ability to disable the customer portal for guests’ self-management of reservations

    If you choose to not use the customer portal for your guests to self-manage their reservation such as self check-in, you can now disable this feature so guests will not receive the automated access invitation.

  • Expanded the CSV data export capability to additional types of records

    You can now export your data from more record types than ever before! Now supported are all revenue types, taxes, payments, reservations. bookings, and customers.

  • Changed cancellation policies to process based on total lodging amount

    Cancellation policies now process the refundable amounts based on total lodging instead of total deposit at booking.

  • Minor improvements and bug fixes

    Minor improvements and bug fixes.

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